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The Team Approach
Multiple locations
Regardless of which one of the locations you visit, you can be sure that the level of care will follow you wherever you go. Know that when you sit down with a member of the Mayo Clinic Optical team, he or she is working for you. Time and time again, the opticians recognize patients the moment they enter the optical store. Whether you need a new pair of eyeglasses, a simple adjustment, or just want to say hello, stop in to see what they can do for you
Relationships
The staff works closely with each of the brand representatives to provide you with the latest fashion. The opticians openly communicate with representatives regarding product quality and performance. Can't find what you're looking for? Just let the opticians know and they will assist you to find the perfect styles. The optical stores don't rely on others to decide what they carry. All of the frame buying is done on-site and the selection is hand-picked. You will find the frame boards always stocked with a variety of styles, from frames that withstand the test of time to the latest fashions from around the world!
Would you like to know more about a specific product? No problem! The staff works closely with brand representatives to find the answers for you.
Quality
All products that are dispensed through Mayo Clinic Optical locations are made to the highest standards and go through various quality inspections. In addition, the lenses must pass a set of standards to ensure accuracy.
One-on-one care
At Mayo Clinic, the needs of the patient come first. Working with Mayo Clinic Optical, you will find staff members focus on your needs, taking into account your prescription and tying that into what you want from your eyeglasses. They will ask you a number of lifestyle questions that will help them offer you the perfect eyeglasses and lens for every situation. You do not ned to be seen by a Mayo Clinic provider in order to purchase products at a Mayo Clinic Optical Store.
At the end of your time with one of the opticians, you can expect to receive a packet of information that includes your receipts and information about the warranty. We offer a one year warranty on all frames and lenses at no extra charge. This packet will even include the optician's business card, so you can easily contact him or her with any question you may have later.